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How to Follow-up and Get Clients
Whether you are
marketing online via social media, email, postcards, letters or seminars,
you want to capture every potential prospect.
Your next important step is to properly follow-up.
Not everyone
who makes contact with you is ready to do the
deal right now, but they may eventually be
ready. Some folks plan well in advance,
while other may make a more quick decision.
In either case, they have made an initial
contact to you for information.
To get clients,
you do not just provide the information to your
prospect and hope they will call you back.
Real estate
professionals who are closing deals in this
market (agents and brokers)
provide
the information and activate a follow-up
process.
If you want to
kick up dust on your prospect pipeline and add
some deal closings, make sure you understand
these Effective Follow-up Methods.
Effective Follow-up
Methods
1.
Follow-up Forever: Keep your
name in the hat so that when your prospect is
ready to do the deal, they think of you.
You know what your prospect wants, so provide
them with ongoing useful information on how they can get
it from you.
2.
When to
Follow-up: Don't give your
prospects time to forget about you. Start
building the relationship as soon as they
contact you.
- If you
get a lead from your website, send a
personalized email reply right away to that
person.
- If you
purchased your lead, get in touch with them
right away.
- If you
spoke to your prospect in person or by
phone, send them a follow-up email message.
3.
Frequency of Follow-up: The
average person needs to hear your message seven
times before they buy your services. It's
ok to send several sequential email; however,
make sure you are providing helpful information
to their situation.
4.
One Year
Follow-up: Follow-up regularly
during the first year of contact. Remember
that some people take time to make a decision to
move; and events can happen that stalls buying,
selling, moving, etc. After the first year
of contact, you can include the prospects in
less frequent campaigns.
5.
Who's
Included: Everyone.
Anyone that has contacted you about your
services should be included in your follow-up
process. Remember that in some form
-whether email, phone call, or referral, you
have had contact with the prospect.
Your pipeline
remains active; prospects converts to clients;
deals get closed when you consistently follow-up
with all of your prospects. Put a
follow-up system in place to make this easy to
do.
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